Liessa Wright

Liessa serves as Director of Client Services at Thallo Health, where she leads the client experience across the organization’s partner network.
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In her role, Liessa oversees all aspects of client engagement, from initial onboarding through ongoing support, ensuring that agencies, clinics, and intended parents experience a process that is responsive, organized, and thoughtfully managed. She is known for her ability to anticipate needs, navigate complex situations with clarity, and create a sense of ease in what can often be emotionally nuanced and time-sensitive journeys.
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Liessa works closely with both clinical and operational teams to maintain alignment between service delivery and client expectations, helping to ensure consistency across every touchpoint. Her approach is grounded in responsiveness, attention to detail, and a genuine commitment to supporting the individuals and programs Thallo serves.
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Through her leadership, Liessa plays a key role in strengthening relationships, enhancing the overall client experience, and upholding the standard of care that defines Thallo’s model.